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Community visitors scheme

FAQ

1. What is Home Care?

Home care means that support services are provided to elderly individuals in their own homes to assist with daily tasks and maintain independence.

2. What services are typically offered in Home Care?

Services can include personal care (like bathing and dressing), domestic assistance (housekeeping and meal preparation), nursing care, social support, transportation and more. You can find our full range of services on the Services page.

3. How do I know if Home Care is right for my loved one?

Consider if your loved one needs assistance with daily activities, wants to remain in their home, and would benefit from professional support tailored to their needs. You can also have a free 30 minute consultation with our intake team to ask about Home Care.

4. How can I arrange Home Care in Sydney?

To find out if you are eligible for Home Care, you must contact My Aged Care who will organise an assessment through the Aged Care Assessment Team (ACAT). If you need help with contacting My Aged Care or would like to speak with one of our Care Coordinators please contact us on 02 9718 6199.

5. Are Home Care services government-funded?

Yes, there are government-funded programs like Home Care Packages (HCP) that provide financial support for eligible individuals to access Home Care services.

6. How much does Home Care cost?

Costs can vary based on the level of care needed, but government subsidies can help reduce expenses. Our Care Coordinators can assist with planning for services you need.

7. How often will services be provided?

Services can include personal care (like bathing and dressing), domestic assistance (housekeeping and meal preparation), nursing care, social support, transportation and more. You can find our full range of services on the Services page.

8. What if my loved one’s needs change over time?

We offer flexible care plans that can be adjusted as needs evolve. Regular assessments ensure that care remains appropriate and effective.

2. What services are typically offered in Home Care?

Services can include personal care (like bathing and dressing), domestic assistance (housekeeping and meal preparation), nursing care, social support, transportation and more. You can find our full range of services on the Services page.

2. What services are typically offered in Home Care?

Services can include personal care (like bathing and dressing), domestic assistance (housekeeping and meal preparation), nursing care, social support, transportation and more. You can find our full range of services on the Services page.