How to access CHSP services

Accessing CHSP services

Stage 1

Contact Multicultural Care’s Aged Care Connector on 02 9718 6199 (or call My Aged Care directly on 1800 200 422) to discuss your ability to cope and function at home independently, your needs and desired level of support. Multicultural Care’s Aged Care Connector can assist you with accessing aged care support through My Aged Care.   

Stage 2

Our Aged Care Connector can visit you at home to assist you in registering with My Aged Care (for free).

Stage 3

Receive a free home support assessment through RAS (Regional Assessment Service) to determine your needs. At this point you can nominate Multicultural Care as your preferred service provider.

Stage 4

A personalised client record is created for you based on your assessment by RAS. This client record is created to share your information (based on your consent) with your assessor, representative and service providers.

Stage 5

Multicultural Care arranges with you the service delivery particulars, including how many times the service will be delivered, any language or cultural requirements and a clear explanation of the contribution cost for the service (based on an hourly rate).

Stage 6

Your service commences and a monthly invoice is sent to show the contribution fee. You can pay by direct debit or electronic fund transfer.

To learn more about this program and other services please contact us on 9718 6199 or email to discuss your support needs.