Home Care Packages (HCP)

Home Care Packages (HCP)

HCP is a government funded program that provides more flexible on demand care, delivered per the government’s new consumer directed care approach (CDC).

Under Consumer Directed Care (CDC) the consumer chooses the services they want, how and when they want them delivered and by a preferred service provider of their choice.

Package services are ideal for individuals who prefer and need more tailored support to promote their lifestyle and well being. Packages provide the flexibility to mix services depending on each individual’s desired needs and wishes, interests and general lifestyle.

Our HCP packages are currently offered in Inner West, South West & South East Sydney. 

To find out more about services we offer in your area contact us on 02 9728 6199.

To receive a package you must contact My Aged Care or ACAT (Aged Care Assessment Team) for an assessment. Individuals who are eligible for a package receive specified funds/resources and, together with the assistance of a dedicated care coordinator, they can select and purchase services to best meet their care needs or wishes.

Multicultural Care offers four package services levels depending on each individual’s needs and circumstances:

  • Levels 1 & 2 packages provide help with basic needs.
  • Levels 3 & 4 packages are designed to assist individuals with intermediate to high care needs.

Regardless of the packages chosen, our services are always delivered in a caring, respectful, reliable and professional manner. We take the time to get to know the client, understand their needs and wishes and ensure sure they are satisfied with the level of care they receive from their dedicated support staff. Our aim is to assist clients with selecting the most appropriate package based on their needs and assign a care worker suitable to their cultural and language needs.

Our Home care packages provide comprehensive and tailored support with services such as:

Domestic Care

Domestic Care Recommended and provided when daily home tasks become tedious and straining we can help with tasks such as: House cleaning; dusting, washing dishes,...
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Personal Care

Personal Care Provided in a safe, respectful, private and dignified way without compromising the individual’s comfort and personal hygiene.  We provide services to assist with...
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Transport Designed to assist in maintaining independence and autonomy to get around safely and conveniently. This service is very useful for people who are not...
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Allied Health Services

Allied health services coordinated as part of packages from accredited service providers such as physiotherapists, podiatrists, occupational therapists

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Top up services

Top up package options in home age and disability care services

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Difference between a Commonwealth Home Support Programme (CHSP) and Home Care Package (HCP)

Home Care Packages differ from Commonwealth Home Support Programme (CHSP) in that they provide more flexibility and a coordinated package of services with the support of a dedicated care coordinator.

Together with your care coordinator you will have a personalised care plan and an individualised budget and a service plan that best meets your goals and needs.

For more information pleases contact us on (02) 9718 6199 to discuss all your options.

Any self-funded person needing coordinated support services can also purchase Home Care Packages privately.

How to access a Home Care Package (HCP)?

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